Terms of sale

At Elmirea, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, you may return your products in accordance with the following conditions:

30-Day Risk-Free Trial:

We offer a 30-day risk-free trial on all our leggings. If you are not satisfied, you may return your product for a full refund or exchange.

Eligibility:

To be eligible for a return or refund, the product must:

Be in its original condition, unworn, unwashed, and in its original packaging.

Be returned within 30 days of receiving your order.

Return Process:

To initiate a return, please contact our customer service at the following address: info@elmirea.com, to obtain a Return Merchandise Authorization (RMA) and return instructions.

Return Shipping Costs:

Return shipping costs are the responsibility of the customer, except in cases of defective products or order processing errors on our part.

Refund Processing:

Once the returned product has been received and inspected, we will issue a refund to the original payment method within 7 to 10 business days.

Exchanges:

If you wish to exchange a product, please contact us within 30 days of purchase. Exchanges are subject to product availability.

Non-Refundable Items:

Products purchased on sale or with a special discount may be subject to specific return conditions.

For hygiene reasons, any product that has been used or unsealed cannot be returned, except in the case of a manufacturing defect.